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Pass the audit

Open a page, not a drawer.

The supplier-control questions in ISO 9001 and IATF 16949 are the same every year. The evidence is filed as the work is done, so nobody builds a binder the week before, and the month before the audit goes on reviewing 8Ds with suppliers instead of filing.

The month before the audit, fourteen years ago
“Of course you find the time the month before the audit. You work late, you draft people in, and you file. Wouldn’t it be better to spend that time over the year reviewing 8Ds and helping suppliers improve?”

The supplier quality manager the first version was built beside. Everything on this page is the answer to that question.

What the auditor asks

Eight questions, eight pages.

Show me your approved supplier list and how you rate them.
Approved Supplier List. Quality, delivery, overall and certificate ratings for every supplier, recalculated monthly, with the six-month scorecard and the concerns behind each score one click away.
How do you know your suppliers deliver on time?
Delivery Performance. OTIF on every order line, the industry definition, by supplier and by month. Early and short count as misses, and every line that cannot be measured is listed with its reason, so nothing is left out quietly. “How this is calculated” is on the page, for the auditor and the supplier to follow.
Are their certificates current, and did anyone check?
Supplier Documents. Every supplier against every document it must hold, gaps first. Each verified certificate records the number, who checked it against the public register, and when.
How do you evaluate suppliers, and how often?
Questionnaires and Supplier Audits. Scored self-assessments with bands; audits planned by type and site, scored on the day, with findings followed through to verified corrective action. A Due-for-audit list shows who is overdue.
Take me through a supplier problem from start to close.
The 8D pack. Every discipline with the date it was answered, by whom, the evidence attached and the containment, root cause and corrective actions in the supplier’s own words. Prints as one report.
Do your suppliers know your requirements?
Document Library. The supplier manual and standards, with “I have read this” against each one, so you can show who acknowledged what and when.
How do you know what left the supplier, and when?
The verified ASN. Every box seen by the supplier's phone before it left, the batch on every box, a photo of each pallet with its time and place, and any wrong part label caught at their dock. Traceability, on one page per delivery.
What are you doing about the repeat problems?
Combined Actions and the AI Brief. Every promised action with its owner and date, cost of quality by supplier, and a fortnightly written brief that says what an auditor would notice before the auditor does.
The record

Who did what, and when.

Every concern, 8D step, confirmation, verification and merge carries who did it and when. The 8D prints as one pack; the audit with its findings and their corrective actions is one page.

8D Status List: each open 8D with the date of every discipline's response, who raised it and whether it is late
The 8D status board: the date each discipline was answered, green on time, amber late, red overdue. The supplier sees the same board from their side.

See it with your own supply base.

A demo takes forty minutes. Bring a real supplier problem and we will walk it from the concern to the closed 8D, and show you the order book as your suppliers would see it.

Book a 40-minute demo Everything in the box